Tena is dedicated to democratizing digital and online voting, aiming to make a significant impact on states and regions. To achieve this ambitious goal, we selected Decidim as our foundational tool and tailored it extensively to meet specific state demands and voting process requirements.
Solution Development
Customization and Integration
To cater to the unique needs of each state and enhance the platform’s functionality, we integrated and built various Decidim plugins:
1. Enhanced Voting Credibility with Mobile Verification:
○ Integration: Mobile verification was integrated to ensure the credibility and authenticity of votes, making the process more secure and trustworthy.
2. Privacy-Focused Analytics with Matomo:
○ Analytics: We integrated Matomo, a privacy-focused analytics platform, to track user engagement and behavior while maintaining user privacy.
3. Multi-Language Support:
○ Accessibility: Implemented multi-language support to ensure inclusivity and accessibility for diverse user demographics.
4. Billing System with Stripe Integration:
○ Subscription Management: Developed a billing system managed through Stripe, supporting recurring subscriptions for seamless financial transactions.
○ Free Trial: Offered a 30-day free trial with an internal instance provisioning module powered by a sophisticated DevOps setup, automatically setting up billing and user access.
5. Self-Service Module:
○ User Empowerment: Allowed users to sign up and try the service for free, with automatic instance provisioning and setup.
6. Custom Domain and Email Functionality:
○ Customization: Enabled users to choose their preferred domain names and emails at any time, providing flexibility and personalization.
Custom Modules Developed
1. Billing Upgrade:
○ Feature: Enhanced billing capabilities to manage and upgrade subscription plans through Stripe.
2. Custom Domain and Email:
○ Feature: Developed functionality to allow users to personalize their domain name and email settings, promoting brand consistency and identity.
Technical Stack
1. Foundation: Decidim Platform
2. Backend: Customized plugins and integrations
3. DevOps: Automated instance provisioning and setup
Impact and Benefits
1. Wide Reach and Accessibility:
○ Mobile Voting: Increased voter participation by supporting mobile verification, ensuring secure and credible online voting.
○ Multi-Language Support: Made the platform accessible to a broader audience, catering to diverse linguistic needs.
2. Enhanced User Experience:
○ Self-Service: Empowered users with a 30-day free trial and easy onboarding, encouraging more people to engage with the platform.
○ Flexible Customization: Enabled users to personalize their domain names and emails, enhancing user satisfaction.
3. Robust Analytics and Privacy:
○ Matomo Integration: Provided insightful analytics while maintaining user privacy, ensuring a balance between data-driven decisions and ethical considerations.
4. Streamlined Financial Processes:
Stripe Integration: Simplified billing and subscription management, reducing administrative overhead and ensuring smooth financial transactions.
Conclusion
Our comprehensive customization and integration of the Decidim platform for Tena have significantly enhanced its digital voting capabilities. By focusing on security, accessibility, and user experience, we have empowered a more inclusive and democratic voting process, enabling Tena to make a meaningful impact across states and regions.
